Unscripted, our customers’ stories.

“Whenever I meet with the Layer 8 team, I always come away inspired.”

Over to our customers to talk about some of the work we’re most proud of.

Planning for GDPR

GDPR regulations become enforceable in 2018. We ran a series of workshops to enable our customer to assess risks and develop more secure information management practices across the business ahead of these regulations being enforced. Their Layer 8 champions network achieved a sustainable people-focused solution to enhance information audit and governance.

Phishing and social engineering

Increasingly sophisticated phishing emails were slipping the net. Our bespoke workshop designed for high-risk business units put our client’s colleagues in the criminals’ shoes. A combination of experiential and educational training exposed vulnerabilities and influenced key changes in behaviour. Now, colleagues own an actionable strategy to identify scams and prevent data leaks.

Developing a network of champions

This customer wanted to create a culture where secure behaviours are BAU. We recruited a network of security champions and led a programme of Layer 8 Culture Change workshops to initiate and sustain the conversation. The number of incidents reported soon dropped enough to report a positive reduction in security-related costs.


“Working with Layer 8 has enabled me to make the seemingly impossible, possible.  When we discussed building a security team of 33,000 employees I had difficulty imagining how this could be achieved without spending a lot of money.  Layer 8 have shown me this is possible and provided the framework and support with which to achieve this.  Culture change won’t happen overnight but it began as soon as my conversation started with Layer 8.”

Bernie Auguste (General Manager of Security)
“Layer 8 captured participants’ attention and fully engaged them in the process.”

Tony Doran
European Director of IS

bridge insurance
“Layer 8 delivers accessible and meaningful MI. Your spirit of partnership is refreshing and a credit to your organisation.”

Karl Ellis
Director of IT

Travis Perkins
“Whenever I meet with the Layer 8 team, I always come away inspired.”

Tony Green
Security Manager

National Grid
“I feel empowered. The training showed me a new way of working.”

National Grid